AWS Outage

Event

A massive outage of Amazon Web Services that affected 2,000 companies and 4 million users for nearly a day, highlighting the risks of dependency on a single cloud provider and accelerating the move towards multicloud strategies.


First Mentioned

10/25/2025, 12:39:49 AM

Last Updated

10/25/2025, 12:40:54 AM

Research Retrieved

10/25/2025, 12:40:54 AM

Summary

The entity, "AWS Outage," refers to significant disruptions in Amazon Web Services that have highlighted the critical need for businesses to adopt a multicloud strategy. Such outages, like the "massive AWS Outage" discussed in the All-In Podcast, have been identified as beneficial to AWS competitors including Microsoft, Google Cloud, and Oracle. These events are often analyzed within the broader context of challenges faced by Amazon, alongside discussions on their extensive robotic automation plans and the societal implications of AI-driven job displacement.

Referenced in 1 Document
Research Data
Extracted Attributes
  • Nature

    Significant cloud service disruption

  • Beneficiaries

    Competitors such as Microsoft, Google Cloud, and Oracle

  • Primary Implication

    Underscored the need for a multicloud model strategy

  • Broader Discussion Context

    Amazon's robotic automation and AI-driven job displacement

Timeline
  • AWS experienced a cloud outage in its US-East-2 availability zone, affecting Internet connectivity and site-to-site VPN services. The outage began at 12:26 p.m. PST and lasted 40 minutes. (Source: web_search_results)

    2022-12-05

  • Amazon Web Services (AWS) experienced a widespread outage in its us-east-1 (N. Virginia) region, affecting many services and high-profile organizations including The Boston Globe, the New York MTA, and the Associated Press. The incident began around 19:11 UTC, with Amazon Connect being particularly impacted. (Source: web_search_results)

    2023-06-13

  • A major outage originating in the us-east-1 region disrupted a wide range of AWS services and third-party applications that rely on them. The incident unfolded in two phases, with the second, more severe wave lasting over 7 hours and resolved by 00:44 UTC on December 8. (Source: web_search_results)

    2023-12-07

  • A global communications outage occurred, caused by a software glitch during an update by US-based cybersecurity company CrowdStrike, which delayed flights at Dusseldorf Airport, Germany. While not an internal AWS outage, it was mentioned in the context of major disruptions. (Source: web_search_results)

    2024-07-19

  • AWS experienced a major outage in its Northern Virginia (US-EAST-1) region, affecting thousands of services worldwide, including Slack, Atlassian, Snapchat, Venmo, Fortnite, Facebook, and Prime Video. Amazon attributed the outage to DynamoDB API DNS resolution issues, cascading to affect AWS services and global features dependent on US-EAST-1 endpoints. (Source: web_search_results)

    2025-10-20

Timeline of Amazon Web Services

This is a timeline of Amazon Web Services, which offers a suite of cloud computing services that make up an on-demand computing platform.

Web Search Results
  • The History of AWS Outage

    On December 5, 2022, AWS experienced a cloud outage in its US-East-2 availability zone, affecting Internet connectivity and site-to-site VPN services. The outage began at 12:26 p.m. PST and lasted exactly 40 minutes, during which time customers reported connectivity issues across applications and services relying on AWS infrastructure in the region. [...] On June 13, 2023, Amazon Web Services (AWS) experienced a widespread outage in its us-east-1 (N. Virginia) region. It affected many services and high-profile organizations, including The Boston Globe, the New York MTA, and the Associated Press. The incident began around 19:11 UTC, when multiple AWS services began reporting increased error rates and latencies. Amazon Connect was particularly impacted. The callers couldn’t connect, chats failed to initiate, and agents had login issues. [...] On December 7, a major outage originating in theus-east-1 region disrupted a wide range of AWS services and third-party applications that rely on them. The incident unfolded in two phases. The first began around 15:35 UTC, when AWS users observed degraded performance across services like EC2, DynamoDB, and the AWS Console. Although some functionality appeared to return within an hour, a second, more severe wave followed. It lasted over 7 hours and was resolved by 00:44 UTC on December 8.

  • AWS Outage Explained | October 20, 2025

    AWS experienced a major outage on October 20, 2025 — affecting thousands of services worldwide. CBT Nuggets trainer Scott Pletcher breaks down what went wrong (spoiler: it was the DNS), how DynamoDB triggered the cascade, and what it means for IT teams relying on AWS. Get your IT Team trained — request a demo today: 💡 Use our FREE IT Assessment tools to make data-driven decisions about your IT career path: 📚 FREE IT Certification Guides for popular IT certifications: -----------------

  • AWS global outage, Amazon, Snapchat, Roblox and ...

    Flights are delayed at Dusseldorf Airport, Germany, due to the global communications outage caused by CrowdStrike on July 19, 2024. Hesham Elsherif/Anadolu/Getty Images While the definitive root cause of today’s Amazon Web Services outage is not yet fully publicly known, one notable previous outage caused significant disruption. Back in July 2024, a software glitch during an update made by US-based cybersecurity company CrowdStrike wreaked havoc across sectors globally. [...] Amazon Monday afternoon said that its systems are mostly back online after a massive Amazon Web Services (AWS) cloud services outage brought down thousands of high-profile apps, websites and online platforms with it. “We continue to observe recovery across all AWS services,” the company said. [...] A number of online services including Venmo, Snapchat, Fortnite, Facebook, Prime Video and Amazon’s cloud computing unit Amazon Web Services, were hit by outages early on Monday, according to Downdetector.com, which tracks internet disruptions. AWS also reported the issue, saying on its status page: “We can confirm increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region.” We’ll bring you the latest on this as we get it. Link Copied! Subscribe Sign in

  • AWS Outage Analysis: October 20, 2025

    On October 20, at approximately 07:55 UTC, ThousandEyes began observing an issue affecting Amazon Web Services' Northern Virginia (US-EAST-1) region, impacting multiple dependent services including Slack, Atlassian, Snapchat, and others. Amazon has attributed the outage to DynamoDB API DNS resolution issues, cascading to affect AWS services and global features dependent on US-EAST-1 endpoints. [...] On July 24, Starlink experienced a 2.5-hour outage that impacted users globally. This analysis explores our observations, which indicate a centralized control plane failure of Starlink’s Low Earth Orbit (LEO) service. Our findings also provide important lessons for enterprises… By Internet Research Team | July 24, 2025 | 10 min read Load More [...] Industries Carriers & Hosting Consumer Web Education Financial Services Government Healthcare Sports, Media and Entertainment Retail

  • Amazon says AWS cloud service back to normal after ...

    Earlier, AWS said the root cause of the outage was an underlying subsystem that monitors the health of its network load balancers used to distribute traffic across several servers. The issue, AWS said, originated from within the "EC2 internal network", Amazon's "Elastic Compute Cloud" service, which provides on-demand cloud capacity within AWS. [...] Disruptions to its servers can cause outages across websites and platforms - ranging from food delivery apps to gaming platforms and airline systems - that rely on its cloud infrastructure. AWS said on its status page that Monday's outage originated at its US-EAST-1 location, its oldest and largest for web services. The site suffered outages in 2021 and 2020. Image 2: Aerial views of an Amazon Web Services Data Center known as US East 1 in Ashburn, Virginia [...] Amazon says AWS cloud service back to normal after outage disrupts businesses worldwide | Reuters Skip to main content Report This Ad Exclusive news, data and analytics for financial market professionals Learn more about Refinitiv - Amazon.com cloud service returned to normal operations on Monday afternoon, the company said, after an internet outage that caused global turmoil among thousands of sites, including some of the web's most popular apps like Snapchat and Reddit.