Department of Insurance (DOI)
State regulatory body responsible for approving insurance policies and rates, criticized for not allowing insurance companies to raise rates to reflect increased risk, leading to carriers pulling out of high-risk areas.
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7/26/2025, 4:57:40 AM
entitydetail.last_updated
7/26/2025, 5:59:56 AM
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7/26/2025, 5:59:55 AM
Summary
The Department of Insurance (DOI) is a state-level political entity primarily responsible for regulating the insurance industry and licensing insurance agents within its jurisdiction. Its core mission involves monitoring the financial solvency of insurance companies, fostering a healthy and responsive marketplace, and safeguarding consumer interests by providing information and addressing complaints. Each state's DOI sets specific credit hour requirements and approves courses for insurance agents' continuing education, with online courses being permissible for fulfilling these requirements since the late 1990s. In the context of California, the DOI's rate regulations have faced criticism for potentially impeding fire prevention efforts and limiting insurance coverage, particularly in areas prone to devastating wildfires.
Referenced in 1 Document
Research Data
Extracted Attributes
Type
Political Entity
Jurisdiction
State-level (e.g., California, Massachusetts, Colorado)
Primary Mission
Monitor solvency of licensees, promote a healthy and responsive insurance marketplace, protect consumer interests
Regulatory Scope
Insurance industry, insurance companies, insurance agents
Responsibilities
Licensing insurance agents and companies, reviewing and approving rates and forms, addressing consumer complaints, administering state insurance laws, coordinating takeover and liquidation of insolvent companies
Online CE Acceptance
Permitted since late 1990s
Continuing Education Oversight
Sets credit hour requirements and approves courses for insurance agent continuing education
Timeline
- All states began allowing insurance continuing education classes to be taken online. (Source: Wikipedia)
1990s (late)
Wikipedia
View on WikipediaInsurance Continuing Education
Insurance Continuing Education are requirements for insurance agents in the United States to maintain their ability to sell different types of insurance products after getting licensed by the state department of insurance (DOI). There is no nationwide accreditation since insurance agents are licensed by individual states. CFP, CPA, and CLU/ChFC (PACE) are an exception since these designations are administered by a national board. Insurance continuing education, CFP, CPA and CLU/ChFC usually have a set credit hour requirement for a period of year(s), sometimes with specific hour requirements for special topics including but not limited to ethics, long term care and other topics. Since late 1990s, all states allow insurance continuing education classes to be taken on-line. Often, a portion of the requirements may be satisfied through reading and other self-study as well. The number of credit hours of study required to get insurance licenses renewed vary from state to state. All online courses are prepared based on the credit hour requirements set by the state's department of insurance. Only those courses that are approved are accepted towards fulfilling the state requirements of insurance continuing education .
Web Search Results
- Division of Insurance (DOI) - Mass.gov
The primary mission of the Division of Insurance (DOI) is to monitor the solvency of its licensees in order to promote a healthy, responsive and willing marketplace for consumers who purchase insurance products. Protection of consumer interests is of prime importance to the Division and is safeguarded by providing accurate and unbiased information so consumers may make informed decisions and by intervening on behalf of consumers who believe they have been victimized by unfair business [...] Commissioner Michael T. Caljouw leads the Massachusetts Division of Insurance (DOI) in regulating the Massachusetts market, safeguarding consumer interests, and administering the Commonwealth's laws and regulations pertaining to the insurance market. The DOI monitors financial solvency, licenses insurance companies and producers, reviews and approves rates and forms, addresses consumer complaints and coordinates the takeover and liquidation of insolvent insurance companies and the [...] Parks & Recreation Fishing & Hunting Historic Sites Arts Family Fun Travel Options Seasonal Activities Show the sub topics of Your Government Executive Constitutionals & Independents Legislative Judicial Cities & Towns State Offices & Courts A-Z State Organizations Image 3: Massachusetts State SealMass.gov Search terms
- Home | DORA - Division of Insurance
The Colorado Division of Insurance (DOI) regulates the insurance industry in Colorado.We help consumers by answering their questions,investigating their complaints, and helping them to understand their insurance.We regulate and monitor the insurance companies in Colorado, as well as insurance agents, making sure everyone is following the law. For Insurance Consumers Insurance Statutes, Regulations & Bulletins For Insurance Industry News & Announcements [...] Insurance Statutes Regulations Bulletins Regs Adopted Not Yet Effective Emergency Regulations Draft Regulations & Bulletins Rulemaking Hearings Newsroom & Announcements DORA Home Home ==== 0 File a Complaint / Check Status of Complaint Are You Disaster Ready? Health Insurance Homeowners & Renters Insurance Auto Insurance /sites/doi/files/styles/max_1920/public/images/doi_header_2_0.png [...] Colorado Insurance Commissioner File a Complaint Consumer Resources Newsroom & Announcements Sign up for DOI Emails Request a Cost-Benefit Analysis placeholder © 2025 State of Colorado Transparency Online General Notices Colorado Official State Web Portal Image 3 Original text Rate this translation Your feedback will be used to help improve Google Translate
- The Role of the Insurance Department - PropertyCasualty360
The insurance department must authorize an insurer before it can issue policies in any given state. In order to receive such authority, the insurance department will review the company's assets and surplus, debt to equity ratio, financial statements, plans of operation, lines of business the company will write and is writing elsewhere, articles of incorporation and bylaws, an independent CPA audit, biographical information of the officers and directors, and other information. Once the state [...] determines that the insurer meets all the requirements and has sufficient capacity to handle and settle claims, authorization may be given. [...] Once an insurer has been approved to write in a state, it then must file the policy forms it uses and its proposed rates. Any changes to forms or rates must be approved by the state on an ongoing basis. It is not unusual for an insurance department to deny an insurer a rate increase if they feel the increase is more than needed. They may deny the increase totally or may require the carrier to limit the increase. With any rate change, the insurer must provide its background information and data
- Insurance Regulations by Part Number
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- NAIC - Supporting Insurance, Regulators, & Public Interest
Insurance DepartmentsImage 8: Image Insurance Departments ===================== [...] Select a state or jurisdiction for insurance department contact information. Alabama Alaska American Samoa Arizona Arkansas California Colorado Connecticut Delaware District Of Columbia Florida Georgia Guam Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina [...] ### NAIC President Godfread's Keynote at 2025 Spring National Meeting Apr. 2, 2025 ### Three Departments of Insurance Reaccredited at Spring National Meeting Mar. 25, 2025 ### Committee Charges, Workplans Headline 2025 NAIC Spring NM Agenda Mar. 24, 2025 ### What Should I Do After a Wildfire? Mar. 17, 2025 ### NAIC Releases 2024 Market Share Data Mar. 3, 2025