Enterprise Chat

Extracted Attributes

• Benefit

  Enhances employee productivity

• Key Feature

  Integration with other business applications

• Data Management

  Data privacy and control via admin panel

• Primary Function

  Internal organizational communication and collaboration

• Security Feature

  Compliance certifications

• Deployment Options

  Cloud-based and On-premise solutions available

• AI-related Criticism

  Can facilitate academic dishonesty, misinformation, or malicious code generation

• AI-related Ethical Concern

  Use of copyrighted content as training data

Timeline

• ChatGPT, a generative AI chatbot influencing Enterprise Chat, was released by OpenAI. (Note: Specific day/month not provided in source, using start of year as placeholder). (Source: Wikipedia)

  2022-01-01

• ChatGPT became the fastest-growing consumer software application, gaining over 100 million users in two months. (Note: Specific day not provided in source, using start of month as placeholder). (Source: Wikipedia)

  2023-01-01

ChatGPT

ChatGPT is a generative artificial intelligence chatbot developed by OpenAI and released in 2022. It currently uses GPT-5, a generative pre-trained transformer (GPT), to generate text, speech, and images in response to user prompts. It is credited with accelerating the AI boom, an ongoing period marked by rapid investment and public attention toward the field of artificial intelligence (AI). OpenAI operates the service on a freemium model. Users can interact with ChatGPT through text, audio, and image prompts. By January 2023, ChatGPT had become the fastest-growing consumer software application in history, gaining over 100 million users in two months. As of 2025, ChatGPT's website is among the 5 most-visited websites globally, and has over 700 million active weekly users. It has been lauded as a revolutionary tool that could transform numerous professional fields. At the same time, its release prompted extensive media coverage and public debate about the nature of creativity and the future of knowledge work. Despite its acclaim, the chatbot has been criticized for its limitations and potential for unethical use. It can generate plausible-sounding but incorrect or nonsensical answers known as hallucinations. Biases in its training data have been reflected in its responses. The chatbot can facilitate academic dishonesty, generate misinformation, and create malicious code. The ethics of its development, particularly the use of copyrighted content as training data, have also drawn controversy. These issues have led to its use being restricted in some workplaces and educational institutions and have prompted widespread calls for the regulation of artificial intelligence.

Web Search Results

• Enterprise chatbots: Why and how to use them for support - Zendesk

  For enterprise companies handling a large volume of support requests, enterprise chatbots are an economical way to provide fast responses—a critical capability when over 60 percent of consumers say that speed is the most important aspect of good customer service. Bots are well-suited to answer simple, frequently asked questions and can often quickly resolve basic customer issues without ever needing to escalate them to a live agent. [...] Especially in a world where the highest volume of ecommerce sales happens after standard working hours—between 8 and 9 p.m., according to SaleCycle’s 2020 ecommerce report—having bots available to answer questions can reduce the need for agents to work unusual hours. And as customers’ ecommerce habits fluctuate heavily due to seasonal trends and holidays, enterprise chatbots can also mitigate the need for global enterprise companies to constantly turnover seasonal workers to deal with [...] > Chatbots represent a critical opportunity for the 70% of companies that aren’t using them. To bolster a growing online customer base, enterprise teams should utilize chatbots. They are a cost-effective way to meet customer expectations of speed, provide 24/7 access, and deliver a consistent brand experience in a service setting. ## Why use an enterprise chatbot?

• Enterprise Chat Software & Instant Messaging Solution - Zoho Cliq

  Supercharge your workflows None of your apps should live in isolation. Your enterprise chat app should function as a single platform that brings your data, people and apps together. With more than 50+ integrations, flexible APIs, and a robust platform, you can easily integrate Cliq with your apps, centralize all existing workflows, and improve your employee productivity. Always stay synced [...] Customers Resources Webinars Developer Guide Knowledge Base Blogs Apps Thought Hub All Resources All Zoho Products Get Started Enterprise chat and instant messaging solution Large, successful companies are constantly evolving and becoming more flexible. It’s important to have an enterprise chat app that puts security first while still fitting all your niche business requirements. GET A DEMO [...] ### With Zoho, your data is always secure. #### DATA PRIVACY & COMPLIANCE Gain full visibility and control over your data Your enterprise chat app should make way for efficient collaboration. Easily monitor and handle your organization's data through your admin panel's dashboard. #### Manage Data Once you're done setting up Cliq, we've made importing and exporting user data quick and easy. #### Archive Conversations

• 10 Best On-Premise Chat & Messaging Software for Enterprise

  ## What is an Example of an On-premise Platform? Some of the popular on-premise solutions include Microsoft Windows Server, VMware vSphere, Oracle Database, Cisco Unified Communications Manager (CUCM), SAP ERP and IBM WebSphere Application ServerMicrosoft Office ## 10 Best Enterprise Chat Software for Corporate Apps Top 10 best Enterprise chat software are MirrorFly, ApphiTect, Wire, Mattermost, Zulip, LetsChat, Element, Jitsi, Rocket.chat, and Troop Messenger. [...] Industries Served: Banking, Fintech, Education, Telecommunication, Healthcare, IT sectors, Enterprises, and more. ### 2. Wire “A secure messaging platform for teams and enterprises” Wire is an enterprise chat software and collaboration platform that lets you host your platform on premises that require more control over their communication data. ✅ Highlights of the on-prem software: [...] “A simple self-hosted messaging software for teams” Let’s Chat is an open-source, self-hosted chat application designed for teams and organizations. It offers a simple and intuitive interface for real-time communication and collaboration. ✅ Highlights of on-prem solution: Easy to deploy and customize according to business needs. Secure and private communication with end-to-end encryption. Flexible deployment options. ✅ Key features:

• Google Chat for Business and Enterprise

  - Google Chat is a communication platform designed for businesses that enables seamless collaboration and communication among team members. It integrates with other Google Workspace tools, offering real-time messaging, file sharing, and more to enhance productivity and teamwork. Chat provides a solution for group messaging as well as direct messages. [...] - Google Chat simplifies task management by allowing users to create tasks directly within the chat interface. Team members can assign tasks, set due dates, and track progress, promoting accountability and enhancing overall project management efficiency. [...] - Yes, Google Chat prioritizes security for business users. It employs encrypted chat, secure access controls, and compliance certifications to protect sensitive business data. Google Workspace adheres to industry-leading security standards to ensure a secure communication environment. Google Chat is a good choice for businesses seeking an app for private chat.

• Looking for Enterprise-Level AI Chatbot Solution Similar to ChatGPT ...

  Looking for Enterprise-Level AI Chatbot Solution Similar to ChatGPT Pro (Teams & Azure Integration) : r/AZURE Skip to main contentLooking for Enterprise-Level AI Chatbot Solution Similar to ChatGPT Pro (Teams & Azure Integration) : r/AZURE Open menu Open navigation