Delivery-Only Restaurant

Topic

A restaurant model that prepares food exclusively for delivery, with no dine-in area. This model is central to Cloud Kitchens' strategy and is well-suited for automation.


entitydetail.created_at

7/26/2025, 5:17:39 AM

entitydetail.last_updated

7/26/2025, 5:52:39 AM

entitydetail.research_retrieved

7/26/2025, 5:52:39 AM

Summary

A Delivery-Only Restaurant, also known by terms such as virtual restaurant, ghost kitchen, cloud kitchen, or dark kitchen, is a food service business model that operates exclusively through delivery and pick-up orders placed via phone or online. These establishments forgo a traditional storefront and dining area, allowing them to operate from less expensive locations, which significantly reduces overhead and operational costs, potentially leading to higher profit margins. This model offers flexibility and enables multiple brands to share a single kitchen space. Travis Kalanick, former CEO of Uber and current CEO of CloudKitchens, is a notable proponent of this model, integrating it with advancements in robotics and automation, such as automated bowl builders, as part of his vision for the Future of Food.

Referenced in 1 Document
Research Data
Extracted Attributes
  • Key Benefit 1

    Reduced overhead and operational costs

  • Key Benefit 2

    Higher profit margins due to lower expenses

  • Key Benefit 3

    Ability to operate from less expensive real estate

  • Key Benefit 4

    Allows multiple brands to share a single kitchen space

  • Key Benefit 5

    Offers flexibility in operations

  • Key Benefit 6

    Streamlined online ordering process

  • Alternative Names

    Virtual restaurant, ghost kitchen, cloud kitchen, dark kitchen

  • Operational Model

    Operates solely through delivery and pick-up orders; no traditional storefront or dining area

  • Associated Technologies

    Robotics and automation (e.g., automated bowl builders)

  • Primary Ordering Methods

    Phone, online (via smartphone app or company website)

Timeline
  • Travis Kalanick, former CEO of Uber and current CEO of CloudKitchens, outlined his vision for the Future of Food, which prominently features the Delivery-Only Restaurant business model, leveraging robotics and automation. (Source: Related Documents)

    N/A

Virtual restaurant

A virtual restaurant, also known as a ghost kitchen, cloud kitchen or dark kitchen, is a food service business that serves customers exclusively by delivery and pick-up based on phone and online ordering. Virtual restaurants are stand-alone businesses that either operate out of an existing restaurant's kitchen or from a separate kitchen set-up away from a restaurant. By not having a full-service restaurant with a storefront and dining room, virtual restaurants can economize by occupying cheaper real estate. The reduced space lowers overall overhead and operational costs, thus yielding higher profit margins, as the price of the food provided is typically not changed. The virtual restaurant's single kitchen format allows for multiple brands to share kitchen space.

Web Search Results
  • What is a Delivery-Only Restaurant? - EasyRoutes

    A delivery-only restaurant, also known as a ghost kitchen, dark kitchen, or virtual restaurant, is a food establishment that only offers delivery services to its customers. You won’t be able to stroll into a storefront to make an order or sit in a dining room while you eat, as you would at a regular restaurant. Instead, you’ll use a smartphone app or the company’s website to browse the menu and place your order, which will then be delivered right to your door by a delivery driver. [...] While a delivery-only restaurant acts similarly to a regular restaurant (with the exception of face-to-face service), a meal delivery service operates slightly differently. These services, which supply consumers with whole meals, are becoming increasingly popular in metropolitan regions. The main difference between this service and a delivery-only restaurant is that the former requires ordering days, if not weeks, in advance. The latter can be ordered on the spot and delivered right away. [...] Operating a delivery-only business is more than just a technique to meet client demand or accommodate their choice for staying at home rather than visiting a restaurant. For people looking to get into or stay in the food sector, delivery-only operations have a lot to offer. The most notable advantage is that delivery-only restaurants have much reduced startup costs due to a variety of factors.

  • What Are Delivery-Only Restaurants? - Cuboh

    You may be sitting here shouting, “it’s in the name!” And, realistically, you’d be right - delivery-only restaurants are restaurants that only deliver: no dine-in, no pickup, just plain and straightforward delivery. [...] This is where most owners get excited. Delivery-only restaurants operate on a much different idea than traditional restaurants. In a brick-and-mortar joint, you’d need to pay for hosts, waiters, bartenders, bussers, dishwashers, and all sorts of support staff just to keep your front of house in order. [...] As with all business ventures, delivery-only restaurants have benefits and risks. Let’s start with the good news and discuss the benefits first: #### Flexibility: The first and one of the most essential benefits of delivery-only restaurants is their flexibility. Delivery-only joints allow you to combine the best of food trucks and brick-and-mortar joints into a single package and let you flex your creative muscles.Â

  • Delivery Only Restaurants (Advantages + How to Start One)

    Delivery-only restaurants offer customers an innovative and convenient way to order and dine. Orders are placed and paid for online, and then the restaurant fulfills the order by delivering it to the customer through a third-party delivery company or service. [...] Operating a delivery-only restaurant offers many benefits compared to a traditional restaurant model. Restaurants with a traditional model struggle to stay in the green and on average, have profit margins between 3-5 percent. With the non-traditional delivery-only model, restaurants may find that they have more flexibility in how they operate, and more potential to increase revenue and profits. ### 1. Streamlined ordering process. [...] With this model, ordering on the phone and in-person is eliminated. This reduces the likelihood of delivery orders being heard and entered incorrectly. The ordering processing is always done via an online system or app, and entered directly by the customer. Orders received online are consolidated into a singular dashboard, streamlining orders for line cooks and chefs. Overall, delivery-only restaurants provide a simplified ordering process for both the customer and the restaurant.

  • How to Start a Successful Delivery-Only Restaurant in 10 Simple Steps

    Below, we’ll walk you through the steps of starting a delivery-only restaurant, including all the tools and technology you need to succeed. ## What Is a Delivery-Only Restaurant? As the name suggests, delivery-only restaurants, also referred to as virtual restaurants, ghost restaurants, or dark kitchens, are food providers that don’t have a physical location. Instead, they just deliver their food to customers’ homes. ## 5 Benefits of Running a Delivery-Only Restaurant [...] ### 1. More affordable than brick-and-mortar restaurants Forget about spending thousands of dollars on leasing a space, and just as much on furnishing and equipping it to welcome customers. The delivery-only restaurant model helps restaurateurs accomplish their dream of owning a restaurant without the risk and high investment that usually comes with it. ### 2. Streamlined ordering process [...] A delivery-only restaurant is the perfect solution for you if you want to sell your food online without a large upfront investment. Following the steps above and using free or affordable tools, you can create a virtual restaurant that will be the talk of the town. photo of GloriaFood blog writer Laura-Andreea Voicu

  • From the Kitchen to Your Doorstep: The Appeal of Delivery-Only ...

    Unlike a brick-and-mortar restaurant, delivery-only restaurants don’t have a storefront on a busy street or front-of-house staff. They may be located in a small industrial area that offers kitchen space, without obvious signage or fanfare. Their branding exists primarily online and by word of mouth. [...] While to-go and delivery orders were once a revenue stream add-on, some restaurants now focus on that as their business model. You may hear these entities referred to as delivery-only restaurants, dark kitchens, cloud restaurants, and ghost kitchens.

Location Data

Signature Chili Pan Mee (delivery only), 5813, Jalan Pinang, Tung San Garden, Riam, Miri, Bahagian Miri, Sarawak, 98000, Malaysia

restaurant

Coordinates: 4.3444129, 113.9953736

Open Map